Payment Options
We accept the following major credit cards: Discover Card, Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases with HancockFabrics.com. Please be sure to provide your exact billing address and telephone number (as they appear on your credit card statement). Incorrect information may cause a delay in processing your order or failure to complete your order request.
Charging Your Credit Card
Upon acceptance of your order, your credit card will be authorized for the full order amount but not charged. Once there is shipment confirmation, your credit card will be charged for only the shipped items including any prorated amounts for shipping and handling charges and any applicable taxes.
While we make every attempt to fill all orders placed, some items may be delayed or backordered. If this is the case, you will receive notification via email.
If you do not wish to wait due to the delay or backorder, you may request a cancellation for your order, subject to our published cancellation policies. If we do not hear from you before we ship the item(s), we will assume you have agreed to the shipment delay.
If we cannot confirm shipment of your requested item(s) within six days of the order date, delay notice or backorder notification (whichever is greater), a cancellation for any unshipped item(s) will be processed automatically on the seventh day from your order date. You will receive notification of this cancellation via email.
Please feel free to place a new order at any time.
Charging Your Credit Card
Upon acceptance of your order, your credit card will be authorized for the full order amount but not charged. Once there is shipment confirmation, your credit card will be charged for only the shipped items including any prorated amounts for shipping and handling charges and any applicable taxes.
While we make every attempt to fill all orders placed, some items may be delayed or backordered. If this is the case, you will receive notification via email.
If you do not wish to wait due to the delay or backorder, you may request a cancellation for your order, subject to our published cancellation policies. If we do not hear from you before we ship the item(s), we will assume you have agreed to the shipment delay.
If we cannot confirm shipment of your requested item(s) within six days of the order date, delay notice or backorder notification (whichever is greater), a cancellation for any unshipped item(s) will be processed automatically on the seventh day from your order date. You will receive notification of this cancellation via email.
Please feel free to place a new order at any time.